Welcome to TouchStore innovating
Pharmacy and Retail software!

Trusted by Leading Pharmacy's Nationwide

Your Complete Management Software Solution

We at TouchStore develop dispensing and retail software, which we provide to the pharmacy sector in Ireland. We are renowned as trailblazers in the industry, and our rapid growth is a testament to the unrivalled quality of our products, and our commitment to outstanding customer service.

Our commitment to innovation can best be illustrated by the fact that 20% of our annual income is re-invested in our products. We are constantly innovating and adding enhancements to our products so that we keep ahead of the rapidly evolving pharmacy landscape.

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Why TouchStore Stands Out?

Touchstore allows you to run your day-to-day operations in the most effective way possible. Our system automates :

Our system gives you: Efficient Management
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Experts in Point-of-Sale solutions in Ireland & the UK

For over two decades, TouchStore have been a trusted provider of retail solutions. Our point of sale systems are feature rich, yet affordable and designed to meet the evolving needs of your retail store. Our lengthy track record as a proven point of sale solutions provider is driven by simplicity of use, uncompromised customer service and continuous product innovation.

  • Our two flagship products, Rx 365 and Retail 365, are complemented by Analysis 365, a powerful business intelligence tool, providing the reassurance of in-depth visibility of all dispensing and retail data.
  • Our software products and our professional training team provide the framework to guide your operations towards maximum efficiency.
  • Effortless automation of inventory, price management, and regulatory compliance
  • Unmatched control over payment claims achieving 99.2% payment on claims compared to the national average of 97%
  • Seamless integration between OTC and the dispensary.
  • Our in-house support team

TouchStore Support

What to Expect

When you become a customer of TouchStore you will receive a comprehensive service solution. Whether guiding you through your installation, ensuring that you receive training tailored to your store processes, assisting you with any IT queries or providing you with accurate and timely data, TouchStore is ready to support your business.

  • We have highly skilled engineers based in our offices in Limerick, who are ready to support your business today and into the future. 
  • Our installation engineers will conduct a thorough audit and prepare you for a seamless setup. 
  • You’ll receive a welcome pack with everything you need to feel confident and prepared. 
  • Our friendly and knowledgeable staff, with years of experience in supporting day-to-day pharmacy practice, are ready to tackle any queries and to ensure swift resolutions. 
TouchStore installation engineers will contact you prior to any installation to carry out an audit and prepare you for the upcoming installation. We also provide your business with a welcome pack which has everything you need to feel at ease.
The team can connect remotely to your system so that they have full visibility and can quickly get a complete understanding of any issues and resolve them on the spot.
Innovation is critical to our business and we are constantly moving forward to ensure our customers have the most up-to-date solution.

Our Products

Rx365
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RX 365 is the most feature-rich dispensing system available in Ireland, boasting a vast array of advanced technologies and innovative functionality.

Developed with insights from a network of pharmacists, it offers a fast, affordable system, which is updated with new features and innovation on a three-monthly basis.

Standout Features include:

  • Claim defender, unique to TouchStore Rx, gives built in prompts from the PCRS rules to ensure payment claims success. 
    • TouchStore Rx has a claims success rate of 99.2% against the industry average of 97.2% 
  • One-click “Repeat & Complete” prescriptions 
    • Allows multiple schemes in single dispense 
  • Core list of products for each LTI medical condition is built into the software 
  • Drug Interactions File – updated monthly – FOC. 
  • Fully automated nursing home medication management – FOC 
  • Pricing management at patient, product and scheme level – unique to TouchStore 
  • My Day – Workflow Management 
    • Built in scheduler to help keep on top of dispensing 
    • Healthmail integration 
    • Manages regular patient repeats 
    • Task reminders 
    • SMS text messaging 
    • Configurable to your own needs 
  • Efficient inventory and drug usage tracking 
  • Robot Integration with all main providers 
Retail365
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Retail 365 is an award-winning retail management and point of sale application. It is an all-in-one software solution designed to work in both single-site and multi-site operations and is trusted by leading retail chains. Retail 365 delivers a comprehensive solution with standout features:

Designed and developed by retail experts, Retail 365 is the most comprehensive software package in the UK and Ireland.

Key Features include:

  • Effective and efficient retail price management – giving up to 6% increased margin on retail sales 
  • Market-leading stock control & purchasing module – effectively managing your stock levels, preventing missed sales and increasing your cash flow. 
  • Easy-to-use and intuitive POS interface with offline functionality and automatic resyncing 
  • Cloud based system – prevents data loss and no need for back-ups 
  • Full head office functionality 
  • Comprehensive reporting:
    • Detailed sales analysis by product, department, and group 
    • Drill-down capability 
    • Real-time reporting 
    • Detailed stock reporting 
    • POS reconciliation 
  • Wide-ranging promotions module 
  • Advanced loyalty system with SMS and email capability  
  • Seamless e-commerce integration 
  • Clock-in and clock-out feature with timesheet reports 
  • Wireless handheld devices for on-the-go, real-time control 
  • Retail 365 allows seamless API integration with third-party modules. 
Analysis 365
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Transform the way you manage your business

Loss prevention is one of the most important tasks in managing your pharmacy business. PCRS claiming, loans, and stock management are just some of the areas where money can leak.

Even more important is knowing your patients, how often they visit, how many you have lost, etc. Analysis 365 gives you the power and the accurate information you need to make informed decisions around customer retention.

Analysis 365 monitors every aspect of your trading, in a visually appealing format, and is actionable to ensure you are achieving optimal margins.

Become a data-driven retailer

With tight margins, volatile markets, and changing customer demands, pharmacy retailers can’t rely on intuition alone to drive growth and adapt to change. They need data-guided insights.

Analysis 365 offers powerful visual analytic insights to respond to the demands of the industry. Our reports put everything that’s important at your fingertips, in an easy, visual, and actionable way.

Analysis 365 can provide you with a suite of fully integrated tools that allows holistic analysis of data throughout all management levels within the business. This enables you to spend more time interpreting reports rather than preparing them, and allows you to prioritise actions and improve decision making.

TouchStore has been providing the Ireland community pharmacy sector with IT solutions for over two decades.

What our Clients say

"TouchStore Rx has greatly helped me to control my costs. The support fee offers the best value for money, while the system is instrumental in improving margins, increasing footfall and preventing overstocking."
Barry Broderick
Barry Broderick
Broderick's Pharmacy
"Having used the other systems, I find TouchStore Rx the quickest and easiest, in particular the claims module. TouchStore Rx validates the card number, doctor codes and products codes before my file is sent to the payments board."
Oonagh Harnett
Oonagh Harnett
Broderick's Pharmacy
"All going supremely well. Great System. Best move in a long time. Touchstore were excellent during the traumatic system change over. The phone support and log in support is very helpful and always there when you call, no need to get a call back. The system is excellent, it's like having a system that works with you rather than fighting it all day. Highly recommended!"
Antony O'Sullivan
O'Sullivans Pharmacy Killarney
"We changed to Touchstore earlier this year. We had been worried about the disruption the change would cause to our busy dispensary, but the process was flawlessly smooth. Touchstore accomodated ample planning before the change and superb support both during the change and after."
Michael Dillane
Supervising Pharmacist, Kennellys Pharmacy

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We are the fastest growing provider of Pharmacy and Retail
management software in Ireland.